Coupa
Welcome to the Coupa support page for Renewi suppliers. Here, you will find all the information you need in order to collaborate with us through Coupa.
What is Coupa?
Coupa is user-friendly, cloud-based software for digital collaboration in the field of procurement, including the entire purchasing and invoicing process.
Why Coupa?
With the help of Coupa, Renewi strives to work in collaboration with its suppliers in a transparent and efficient manner, to further improve the purchase and invoicing process. Coupa creates an easy way of working for both Renewi, its suppliers and its employees through one shared platform, the Coupa Supplier Portal (CSP). Interactions with suppliers, such as sending purchase orders and receiving invoices will be streamlined through the CSP (or through a cXML connection).
How does Coupa work?
Purchase Orders (POs): direct, complete and transparent
Renewi sends purchase orders via Coupa to its suppliers. The supplier receives this order in the CSP, which can be confirmed online. The supplier will receive an e-mail notification with a copy of the purchase order. Receiving a purchase order through the CSP also offers the possibility of easily converting ('flipping') the purchase order into an invoice. As a result, the invoice data is filled in and is in line with the order. The CSP also provides a complete and transparent overview of all purchase orders received.
Invoices: simple, intuitive and fast
Suppliers can send invoices directly to Renewi via the CSP, or via a cXML connection. This makes the process consistent and transparent. Renewi can process these invoices electronically, which means that the invoice can be dealt with correctly and quickly. In addition, the CSP offers suppliers a transparent overview of all invoices sent, including invoice details such as payment status.
Visibility
The CSP offers the supplier real-time insight into the status of invoices, such as payment status, but also when a comment is included on the invoice. It is possible for Renewi to track the status of the order sent. Furthermore, Renewi can see which products and/or services the supplier offers once the supplier has registered in the CSP.
Be up-to-date
Suppliers can update their company data independently through the CSP, so that both Renewi as well as the supplier always have the correct data to hand. This way, we jointly guarantee timely order delivery and payment of invoices.
If you would like more information about Coupa, please visit the Coupa Success Portal page for suppliers: https://success.coupa.com/Suppliers/For_Suppliers
Collaborating via Coupa?
The Coupa Supplier Portal is an online portal, which enables suppliers to collaborate with Renewi. After suppliers have received an invitation from Renewi, they can register to create a profile on the CSP. Registration is free of charge. Suppliers will see an up-to-date overview of their received purchase orders and they are able to send (credit) invoices through the CSP as soon as registration has been completed.
For all Renewi purchase orders received through the CSP, suppliers are asked to also send the corresponding invoice(s) through the CSP, to ensure a smooth payment process. Invoices should not be sent by post or e-mail. The current way of working will remain in place when a purchase order has been received outside of Coupa. Exceptions for invoicing through Coupa are mentioned below.
Exceptions for collaborating via Coupa:
- The supplier has received a purchase order from a Renewi entity which will not adopt Coupa or has not yet adopted Coupa;
- An alternative (mostly automatic) order process has been set up together with the supplier due to specific characteristics of the activities between the supplier and Renewi.
