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Privacy

Renewi respects the privacy of all its website users and ensures that the personal information you provide to us is treated in confidence. We use your data for all requests to proceed as quickly and as smoothly as possible. We shall otherwise only use this data with your permission. Renewi will not sell your personal data to third parties and will only make this data available to third parties that are involved in processing your request.

Renewi uses the gathered data to provide the following services to its customers:

  • if you request an offer or place an order, we require your name, e-mail address, delivery address and payment details to process your request and keep you advised of its progress;
  • with your permission, we use your data to inform you about website developments, special offers and promotions; If you no longer wish to be kept informed, you can let us know by sending an e-mail to info@renewi.eu;
  • if you create an account at Renewi, we shall store your data on a Secure Saver. We save information such as your name and address, telephone number, e-mail address, delivery and payment details in your Renewi account, so that you do not need to fill these details in for each new order;
  • details regarding the use of our website and the feedback that we receive help us to further develop and improve our website;
  • if you respond to a promotion or competition, we shall request your name, address and e-mail address. We use these details to carry out the promotion, announce the prize winner(s) and measure the response to our marketing campaigns.

Renewi does not sell your data

Renewi will not sell your personal data to third parties and will only make this data available to third parties that are involved in processing your request. Our employees and the third parties that we hire are obliged to observe the confidentiality of your data.

 

Cookies

Cookies are small items of information that your browser saves on your computer. Renewi uses cookies to identify you on your next visit. Cookies enable us to gather information on the use of our services and to improve and adapt these services to our visitors’ wishes. Our cookies provide information with regard to personal identification. You can set your browser so that no cookies are received during your visit to Renewi’s website.

If you have any further questions about Renewi’s Privacy Statement, you can contact us by using the contact form. In the event that it becomes necessary to amend our Privacy Statement, you will always find the most recent information on this page.

 

E-mail

Renewi would be pleased to send you relevant, personalised information. We prefer to do so via e-mail, which is quick and easy, not to mention that fewer postal mailings or printed matter reduces CO2 emissions. And that is in line with Renewi's values.

You can receive the following by email from Renewi:

  • the Renewi newsletter
  • commercial information
  • service information

You can unsubscribe from the Renewi newsletter and/or sales information at any times via contact@renewi.com or via the link at the bottom of the email. 

While we are performing our services, you cannot unsubscribe from our service information. That information is specifically about the service we are providing you or about the invoices we send you for that service.

 

 

Processing personal data

You can use this form to file a request with Renewi regarding the processing of your personal data. Please fill in the form completely.