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Invoices

On this page you will find information on the four possibilities for suppliers to send their invoice to Renewi.

Coupa Supplier Portal (CSP):

The Coupa Supplier Portal is an online portal, which enables suppliers to collaborate with Renewi. After suppliers have received an invitation from Renewi, they can register to create a profile on the CSP. Registration is free of charge. Suppliers will see an up-to-date overview of their received purchase orders and they are able to send (credit) invoices through the CSP as soon as registration has been completed.

The CSP is simple to use and always up-to-date. At the push of a button, purchase orders can be converted into invoices (PO-flip) whereby all invoice data is automatically filled in. In addition, the current payment status of invoices is visible. The supplier receives a notification via e-mail with a copy of the purchase order.

If you wish to receive an invitation in order to use the CSP, please contact: suppliersupport@renewi.com.

For more information about supplier registration and profile management, see documents ‘CSP Registration and Profile Management’ and ‘CSP User & Admin Guide’.

For more information about sending invoices through CSP, see document ‘CSP Sending of Invoices’ or watch Renewi CSP video training (language: Dutch).

Renewi Demo – CSP Orders en Facturen (Dutch language only)

cXML connection:

It is possible to automate a large part of the order and invoicing process between Renewi and its suppliers through a cXML connection, which means that a link is made between the supplier’s financial (invoice) system and Renewi’s Coupa environment. This means orders and invoices can be exchanged through the cXML. However, a cXML connection only offers added value when large quantities of purchase orders and invoices are exchanged between Renewi and a supplier every year (that is, more than 250 orders / invoices per year).

If you wish to set up a cXML connection with Renewi, please contact suppliersupport@renewi.com.

For more information regarding the added value and setup of a cXML connection, refer to the document ‘cXML User Guide' on the Coupa page or go to the Coupa Success Portal.

E-mail:

In addition to the possibilities of sending invoices to Renewi through CSP or a cXML connection, it is also possible to send invoices per e-mail in 2021. However, Renewi strongly encourages its suppliers to send invoices via CSP. The email addresses of the different Renewi entities are available in the document ‘Renewi Payment details overview’.

Invoicing via Coupa:

For all Renewi purchase orders received through the CSP, suppliers are asked to also send the corresponding invoice(s) through the CSP to ensure a smooth payment process. Invoices should not be sent by post or e-mail. The current way of working will remain in place when a purchase order has been received outside of Coupa. Exceptions for invoicing through Coupa are mentioned below.

Exceptions for invoicing through Coupa:

There are some specific exceptions whereby an invoice does not need to be sent though Coupa:

  1. The supplier has received a purchase order from a Renewi entity which will not adopt Coupa or has not yet adopted Coupa;
  2. An alternative (mostly automatic) order process has been set up with the supplier due to specific characteristics of the activities between the supplier and Renewi.

The e-mail addresses of the various Renewi entities to which the invoice can be sent in exceptional cases can be found in the following document ‘Renewi Payment details overview’.

We would like to refer you to the Frequently Asked Questions page to resolve any remaining question(s) after having read the above-mentioned information. https://www.renewi.com/en/renewi-supplier/contact, you can also contact Renewi in case you have not found the answer to your question(s).